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Client Success – Platform Request
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Client Success - Platform Requests
This is where you create all your Platform request tasks.
Follow all the steps and add all required links to ensure a smooth process:
Ticket ID
*
Please select the task
*
Please select the task
Champion launch
Team go-live
Individuals go-live
Individual Professionals go-live
Add additional users
Update user details
Archive users
Remove champion reporting access
Add new champion reporting access
Swap users
Other
Subscription updates from BM
12-week email campaign
Please provide the following POC information:
*
Full Name; Email; is an associate (Y/N)
What is the Organisation Name for these Professional Licenses?
This will be the title of the reporting dashboard.
NB Distribution link Information
Number of licenses; Activation Period (normally 6 months); Mygrow license period (normally 1 year)
Organisation Drive folder
*
Is this the company or groups first launch?
*
Is this the company or groups first launch?
Yes
No
12-week campaign delivery method
*
Document
Webpages
Client LMS
Additional info
*
Date of Launch
*
Date of Launch
Month
Day
Year
Time of Launch
*
Hours
:
Minutes
Time of Launch
Time Zone of Launch
*
Time Zone of Launch
South African Standard Time
Western European Time
Eastern Daylight Time (North America)
Central Daylight Time (North America)
Mountain Daylight Time (North America)
Pacific Daylight Time (North America)
Eastern Standard Time (North America)
Central Standard Time (North America)
Mountain Standard Time (North America)
Pacific Standard Time (North America)
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